Taka 15 FAQ — Answers to the Most Frequently Asked Questions

Taka 15To view all active offers on "Voucher" or "Rewards" page — both pages list all active promotions in one place. When logged in, your account dashboard also shows personalised deals under the "Offers for You" section.

Offer Update Schedule:

• Daily Offers — resets every day at midnight
• Weekly Offers — Fresh offers every Monday morning
• Match-Based Offers — 24 hours before major tournaments kick off (IPL, World Cup)
• Special Season Offer — Exclusive bonuses for Eid, Puja, and national holidays

Keep notifications enabled and you'll receive an alert on your phone the moment a new offer drops. Taka 15A weekly offers summary is also sent to your registered email.

Forgetting your password is completely normal — Taka 15On, this takes just 2 minutes to fix. Use any one of the methods below:

1. OTP method (fastest): On the login page, click "Forgot password?" → enter your registered mobile number → you'll receive a 6-digit OTP → set your new password. The whole process takes under 2 minutes.
2. Email Method: A reset link will be sent to your registered email. Click the link and set a new password. The link stays active for 15 minutes.
3. Support Chat: Once your identity is verified with the details above, our support team will assist you directly.

Your new password must be at least 8 characters long — a mix of letters and numbers is recommended. Keep a note of it somewhere safe.

Yes, Taka 15There are several options to temporarily suspend or long-term deactivate your account on

1. Cooling-Off Period (1–30 days): Account Settings → "Responsible Gaming" → select Cooling-Off. During this period, placing bets or making deposits will not be possible, but your balance remains safe.
2. Self-Exclusion (6 months–5 years): Enable self-exclusion from the same settings. During this period, your account cannot be accessed under any circumstances.
3. Permanent closure: To permanently delete your account, contact us via support chat. Make sure to withdraw your balance first — claiming it after account closure can get complicated.

Break Time Taka 15 No promotional messages will be sent. To learn more, visit Responsible Gaming View page.

Taka 15On, you can find live match information in two places:

• Live Scoreboard: On the "Sports" page, tap the "Live" tab at the top to see real-time scores for all ongoing matches — cricket, football, tennis, all in one place.
• Live Streaming: Live streaming is available for selected matches. You'll need either a minimum balance of ৳500 in your account or at least one active bet on that match. Not all matches are streamed, but major international cricket and football leagues are generally covered.
• Match Tracker: A ball-by-ball animation tracker runs for cricket, showing ball speed, field positions, and live statistics in real time.

In live betting, odds update every few seconds. You can view the scoreboard and odds side by side to make faster decisions.

In most cases, this issue is easy to fix. Try the steps below one by one:

1. Clear your browser cache: Chrome → Settings → "Clear Browsing Data" → clear cache and cookies. Then reopen taka15.click.
2. Check Your Internet Connection: Turn your mobile data or WiFi off and back on. Then try opening another site to confirm your connection is working.
3. Update your browser: Older versions of Chrome or Firefox can sometimes fail to load the site. Update your browser from the Play Store.
4. Try a Different Browser: If Chrome isn't working, try Firefox or Samsung Internet.
5. Change Your DNS: Setting your DNS to 8.8.8.8 in your mobile settings often resolves the issue.

If none of the above works, contact support chat with your device model and browser name — you'll have a solution within 5 minutes.

Taka 15has two daily reward systems:

1. Daily Sign-In Bonus:

• Log in every day to accumulate points
• Log in 7 days in a row to earn a special reward (typically a ৳50–৳200 free bet)
• Log in 30 days in a row and earn a major bonus — the amount varies each month
• Missing one day resets your streak

2. Free Spins:

• Free spins usable on select slot games
• How to get them: new registration (50 spins), as a deposit bonus, or through weekly promotions
• Winnings from free spins go to your bonus balance first; once you meet the wagering requirement, they transfer to your real balance
• Validity: Must be used within 7 days of being received

Details on Current Free Spins & Sign-In Bonuses On the Rewards Page View.

Yes, Taka 15's Refer-a-Friend program lets you earn real cash. Details below:

1. Get your referral code: Go to your Account Dashboard → "Refer" section to find your personal referral code or link.
2. Send to Your Friend: Share the code or link with your friend. They enter the code when registering.
3. Requirements: The referral bonus is activated once your friend registers, deposits a minimum of ৳1,000, and places ৳5,000 in bets within their first 7 days.
4. Rewards: You'll receive a ৳500 cash bonus, and your friend will get an extra ৳250 welcome bonus. Each user can refer up to 20 people.

The bonus will be credited to your cash balance within 24 hours of meeting the conditions. You can refer multiple family members, but multiple registrations from the same device or mobile number will not be accepted.