Data Protection

Taka 15 Privacy Policy — Your Data is Safe with Us

Taka 15Protecting your privacy at is a core part of our commitment to you. On this page, we explain in plain language what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
1

What Data We Collect

Taka 15Various types of information are collected when you create an account and use the services on . Every piece of data has a specific purpose — nothing is stored without reason.

Data We Collect:

Full Name Date of Birth Mobile Number Email Address Address Payment Information NID / Passport IP Address Device Information Betting History
Data Type Why It's Collected Required?
Full Name & Date of BirthIdentity Verification & Age ConfirmationYes
Mobile NumberTransaction Confirmation & OTPYes
EmailNotifications & Support ContactYes
NID / PassportKYC VerificationFor Withdrawals
IP & Device InformationSecurity & Fraud PreventionAutomatic
Betting HistoryDispute Resolution & AnalyticsAutomatic

Please note: Taka 15 Full card numbers and CVVs are never stored. Payment details go directly to the payment gateway provider.

2

How We Collect Your Data

Taka 15 Information is collected in two main ways — what you provide directly, and what the system records automatically.

  • Registration Form: During account creation, you provide details such as your name, mobile number, and email address.
  • KYC Documents: When uploading a photo of your national ID or passport.
  • Support Chat: Information provided when contacting us via live chat or email.
  • Automatic Collection: Cookies, IP address, browser type, and location data collected while browsing the site.
  • Mobile Devices: Device ID and operating system information collected via the app or mobile browser.

All data is collected over HTTPS, so no one can read it in transit.

3

How Your Information Is Used

Your data is used only for specific, defined purposes. Taka 15 Your data is never misused or used for purposes beyond what's necessary.

  • Account Management: Login, security verification, and delivering a personalised experience.
  • Transaction Processing: Confirming deposits and withdrawals, and maintaining payment history.
  • KYC & Compliance: Age verification, anti-money laundering compliance, and fulfillment of legal obligations.
  • Customer Support: Relevant data is used to assist with troubleshooting and dispute resolution.
  • Security: Detection of unusual logins, fraud, and suspicious activity.
  • Relevant promotions: Personalized offers sent based on your preferences and betting habits (subject to your consent).

Our promise: Taka 15 Your data is never sold to third parties or used for any purpose beyond those stated above.

4

Sharing Information with Third Parties

Taka 15 In limited circumstances, data may be shared with trusted third parties. Strict confidentiality agreements are in place in every such case.

  • Payment Gateway: Necessary information is shared with bKash, Nagad, and Rocket solely to process transactions. This data is used only to confirm payments.
  • KYC Provider: Documents are shared with a licensed KYC provider for identity verification purposes.
  • Regulatory Authority: We are required by law or court order to share information with government authorities when mandated.
  • Analytics Services: Anonymised and aggregated data may be used to improve the platform — no individual can be identified.

What we never do: Your personal information is never sold or rented to advertisers, data brokers, or any commercial third parties.

5

Cookies & Tracking Technologies

Taka 15 This website uses cookies — small text files stored in your browser that help improve your experience on the site.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6

How Long We Retain Your Data

Taka 15 Data is never retained longer than necessary. Each category of data has its own defined retention period.

Data TypeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsLegal Obligation
Transaction Records7 YearsFinancial Regulations
KYC Documents5 YearsAML Policy
Support Chat2 YearsDispute Resolution
Login Logs1 YearSecurity Investigation
Marketing InformationUntil consent is withdrawnCommunication Preferences

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be traced back to you.

7

Your Rights Over Your Data

Taka 15You have full control over your data on . Contact support to exercise any of the rights listed below.

Right to Access

You can find out what personal data we hold about you.

Right to Rectification

If any of your information is incorrect, you can request a correction.

Right to Erasure

You can request that your data be deleted under certain conditions.

Data Portability

You can request an export of your data in a downloadable file.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be restricted.

Right to Object

You can opt out of marketing communications at any time.

Requests are typically acted upon within 30 days. In some cases, legal obligations may prevent us from deleting certain data — you will be informed of the reason if so.

8

Minor Protection

Taka 15No one under the age of 18 is permitted to open an account. To enforce this, we verify date of birth at registration and check identity documents during the KYC process.

If a minor has opened an account and this comes to our attention — whether we discover it ourselves or are notified — the account will be closed immediately and any deposited funds will be refunded.

A Note to Parents: If your child has access to your device or account, please keep it password-protected. Contact us if you need assistance with minor protection — we're fully committed to helping.

9

Security Measures

Protecting Your Data Taka 15 We use industry-leading technology. Our security framework is regularly updated and audited.

  • 256-bit TLS Encryption: All communication between the website and your device is encrypted.
  • Secure Data Centers: Servers are hosted in ISO 27001-certified data centers.
  • Access Controls: Only authorized staff can access the information they need.
  • Real-Time Monitoring: Our 24/7 security team monitors for suspicious activity.
  • Regular Audits: Third-party security experts conduct regular system audits.

In the event of a security breach, affected members will be notified by email within 72 hours.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out through the following:

  • Email: support@taka15.click (for privacy-related emails, please include "Privacy Request" in the subject line)
  • Live Chat: Click the chat button in the bottom-right corner of the site — available 24/7.
  • Help Centre: Visit the Help Center for detailed guides and forms.

An initial response will be provided within 3 business days of receiving your request. Complex matters may take up to 30 days to resolve.

This Privacy Policy You will be notified by email and on-site whenever changes are made. For major updates, at least 14 days' notice will be given in advance.

Our Commitment

Why Taka 15 Is Trustworthy with Your Data

We protect your privacy not just in policy — but in practice.

Zero Data Sale Policy

Taka 15 Your data is never sold to third parties — not just as a promise, but because our business model has no place for it.

Minimal Data Collection

Only the information that's necessary is collected. Your phone contacts, photos, or location — Taka 15 are not collected.

Stay in Control

View, correct, delete, or export your data — all available upon request. Taka 15On , your data belongs to you.

Encrypted Storage

All sensitive data stored in the database is encrypted with AES-256 — unreadable even if intercepted by a hacker.

Automatic Data Deletion

Data is automatically deleted once its retention period ends. Information from old accounts is never kept indefinitely.

Transparent Policies in Plain Language

All our policies are written in plain, straightforward language — no complicated legal jargon. You'll always know exactly what's going on.

FAQs

What new members want to know

Get answers to these questions before you get started

Taka 15The registration process on is straightforward — most users complete it within 5 minutes. The first step requires your mobile number (for OTP verification), a password, and your date of birth. That's all you need to open an account and start depositing and placing bets. The second step is KYC verification — this isn't mandatory upfront, but is required for withdrawals exceeding ৳10,000. For KYC, you'll need to upload a photo of your NID or passport along with a selfie. The entire process can be done from your mobile — no branch visit required. Verification is typically completed within 24 hours.

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